About Us
Captrain Portugal S.A., originally called Takargo, appears as the first Portuguese private operator in rail freight transport. It is committed to implement a culture of excellence focused on customer satisfaction, valuing employees, complying with safety rules, and following good environmental practices.
Mission
Operate and boost rail freight transport in the Iberian Peninsula by offering innovative services, contributing to an improvement in service quality, environmental sustainability, and the promotion of a culture of safety, increasing national competitiveness.
Vision
To be the leader in rail freight in the Iberian market, providing innovative services in an integrated perspective of transport, minimizing environmental impacts, and guaranteeing the reliability, quality, and safety of all operations.
Values
There is a set of values in which we believe and which we rely on when making decisions:
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- Quality of our services;
- Trusted relationships with Customers and Partners;
- Efficiency of our activity;
- Service innovation
- Promotion of a positive safety culture;
- Development of our activities sustainably;
- Team spirit among employees, customers, and partners.
Our 2024 key figures
Employees
Trains performed
Tons transported
Kms travelled in Portugal
Kms in the Iberian Peninsula
The CTPT Quality, Environment and Safety Policy is defined taking into consideration the organization’s purpose and context, its mission and values, as well as the requirements and principles of the SNCF Group. CTPT, together with the other companies in the Group, shares best practices and lessons learned, promoting a culture of continuous improvement and safety for the benefit of all.
CTPT adopts a constructive, transparent and open-dialogue approach with all stakeholders regarding its policy and respective results. It is important to highlight that CTPT has signed the European Union Agency for Railways (ERA) Railway Safety Culture Declaration, whose commitments are fundamental references for establishing its policy and for developing its railway safety strategy and objectives.
The Ethics Charter of our company reflects the SNCF Group’s commitment to integrity, transparency, responsibility and respect in all its activities. It establishes the values, principles and rules of conduct that guide the actions of all employees, managers, partners and entities associated with the Group.
Its scope is universal, applying to all SNCF Group employees. It is intended to inspire collective conduct, strengthen the shared ethical commitment, and ensure that each employee understands their role in risk prevention and in adopting responsible behaviours in their daily professional activities.
Certificates
Certificate of Conformity NP ISO 9001:2015
NP ISO 9001 specifies requirements for a quality management system, allowing organizations to demonstrate their ability to consistently provide services that satisfy both customer requirements and applicable statutory and regulatory requirements, as well as increasing the customer satisfaction through effective application of the system.
Certificate of Conformity NP ISO 14001:2015
NP ISO 14001 specifies requirements for an environmental management system providing organizations with a framework to protect the environment and respond to changing environmental conditions, in balance with socio-economic needs. This standard allows organizations to achieve the intended results of their environmental management system, which provide added value for the environment, for the organization itself and for interested parties.
Certificate of Conformity NP ISO 45001:2019
NP ISO 45001 specifies requirements for an occupational safety and health (OSH) management system, enabling organizations to provide safe and healthy workplaces, through the prevention of work-related injuries and health conditions, as well as through of proactively improving OSH performance.
ERM Certificate
The certification system for entities responsible for the maintenance of railway vehicles, in accordance with European Directive 2016/798 and Implementing Regulation 2019/779, provides entities with the management of its vehicles maintenance activities and the performance of technical maintenance functions, by their own means or through contracts with third parties. Captrian Portugal is certified as an Entity Responsible for the Maintenance (ERM) of its wagons and locomotives.
Training Entity Certificate
In accordance with legal regulations, the certification of entities that carry out the activity of initial, continuous, and specific training of train drivers is mandatory. Captrain Portugal is an IMT I.P. certified training entity since May 2021.
Portuguese Railway Safety Certificate
The safety management system (SMS), in accordance with Directive 2004/49/EC on railway safety, is based on a structured approach that allows the identification of hazards and the continuous management of risks associated with the activities of the railway undertaking to prevent accidents, ensuring that it achieves its business objectives safely. The proper application of an SMS by railway undertakings is a fundamental element for the success of the entire safety regulatory framework provided in the Railway Safety Directive, as it constitutes the basis used by the National Safety Authorities of the European Union for the issuance of safety certificates.
Great Place to Work ® Certificate
Captrain Portugal, S.A. is proud to be certified by Great Place To Work® for the 1st year. The prestigious award is based entirely on what current employees say about their experience working at Captrain Portugal.
Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation.
Licenses
License to Operate Rail Freight Services
The License for Operating Rail Freight services is the authorization for access to the activity of providing rail transport services appropriate to the type of service to be performed and is issued by the National Security Authorities of the European Union. Companies operating on the railway network, in addition to the requirement to have the appropriate licensing, must hold a safety certificate.
Captrain Portugal's License issued by the IMT I.P. concerns the operation of rail freight services.
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Our History
Captrain Portugal history begins at the end of 2006, originally called Takargo, continuing the business diversification strategy of the Mota-Engil Group, and becoming the first Portuguese private rail freight transport operator.
